Terms of service

Terms of Use

Effective Date: 1st July 2026
Last Updated: 1st July 2026

Welcome to Aurizen.life, owned and operated by Aurizen Collectives LLP ("Aurizen", "we", "our", or "us").

By accessing our website, purchasing our products, creating an account, or engaging with our content or services, you agree to these Terms of Use, our Your Privacy policy, Shipping & Returns, Legal Information, and any other policies published on this website.

If you do not agree with these Terms of Use, please discontinue use of this website.

Acceptance of Terms

By visiting, browsing, registering on, or using this website, you acknowledge that you have read, understood and agreed to be bound by these Terms of Use and all applicable laws of India.

You must be at least 18 years of age to place orders on this website, or do so under the supervision of a parent or legal guardian.

About Aurizen

Aurizen.life is an online platform operated by Aurizen Collectives LLP.

Through Aurizen.life, we may offer products, services and experiences including:

  • Products curated, developed, sourced, marketed and sold under the Aurizen™ brand.
  • Products supplied by carefully selected partner brands.
  • Digital products and downloads.
  • Memberships and subscriptions.
  • Educational resources.
  • Workshops, experiences and events.
  • Editorial content published through the Aurizen Journal.
  • Other products or services introduced from time to time.

Certain offerings may be governed by additional terms where applicable.

Unless expressly stated otherwise, purchases made through Aurizen.life are made with Aurizen Collectives LLP, which remains your primary point of contact for customer support and order-related assistance.

Products & Availability

We strive to ensure that product descriptions, pricing, imagery and availability are accurate.

However, Aurizen reserves the right to modify, discontinue or update products, services or pricing without prior notice.

Please note:

  • Product availability may vary.
  • Prices may change without prior notice.
  • Product images are intended for illustrative purposes.
  • Colours, packaging, ingredients or appearance may vary slightly.
  • Natural products may exhibit variations due to seasonal or sourcing differences.

Such variations do not constitute defects.

Product Information

Products available through Aurizen.life may be:

  • marketed and sold under the Aurizen™ brand;
  • manufactured, packed or processed by independent third-party manufacturers or processors in accordance with Aurizen's specifications or quality requirements, where applicable;
  • supplied by authorised third-party brands; or
  • offered as collaborative or limited-edition collections.

The identity of the manufacturer, packer or importer (where applicable) will be disclosed on the relevant product packaging in accordance with applicable Indian laws.

Aurizen does not own or operate manufacturing facilities.

Customers are encouraged to read all product labels, ingredients, directions for use, warnings and safety information before using any product.

Orders & Payments

All orders are subject to acceptance and availability.

Aurizen reserves the right to refuse, cancel or limit any order where reasonably necessary, including in cases involving:

  • pricing or typographical errors;
  • suspected fraud or misuse;
  • payment failure;
  • stock unavailability;
  • regulatory or legal requirements; or
  • unusual purchasing activity.

Payments are processed through secure third-party payment providers.

Aurizen does not store your complete payment card information or confidential payment credentials.

Ownership of products passes to the customer upon successful delivery and receipt of full payment.

Shipping & Delivery

Estimated delivery timelines are provided for convenience only.

Actual delivery may vary due to courier performance, weather conditions, public holidays, regulatory inspections, force majeure events or other circumstances beyond our reasonable control.

Delivery dates are estimates and should not be interpreted as guaranteed delivery commitments.

Please refer to our Shipping & Returns policy for further details.

Returns, Replacements & Refunds

Returns, exchanges and refunds are governed by our Shipping & Returns policy.

Certain products, including perishable, hygiene-sensitive, customised or otherwise specified items, may not be eligible for return.

Customers are encouraged to review the Shipping & Returns policy before placing an order.

Nothing contained in these Terms limits any statutory rights available to consumers under applicable Indian law.

Products, Services & Partner Offerings

Aurizen may list, market and sell products and services offered under the Aurizen™ brand together with carefully selected products, brands and services from trusted partners.

Products sold under the Aurizen™ brand may be manufactured, packed or processed by independent third-party manufacturers in accordance with Aurizen's specifications or quality requirements, where applicable.

Partner products and services may be subject to product-specific warranties, instructions, terms or representations provided by the respective manufacturer, supplier or service provider.

Nothing in these Terms limits any rights available to consumers under applicable law.

 

Intellectual Property

The name “Aurizen™”, our logos, brand identity, website design, graphics, editorial content, product descriptions, photographs, illustrations, AI-generated creative works and other content are owned by or licensed to Aurizen Collectives LLP and are protected under applicable intellectual property laws.

The overall look and feel of the website, including its visual style, layout, design language and curated presentation, forms part of Aurizen's intellectual property and may not be reproduced, imitated or commercially exploited without prior written permission.

No content from this website may be copied, reproduced, distributed, modified, republished or commercially exploited without our prior written permission.

Nothing contained on this website grants any licence or right to use our intellectual property except as expressly permitted by applicable law.

AI-Generated Content & Visuals

Certain images, illustrations, artwork, visual concepts and editorial content published on Aurizen.life may be created or enhanced using artificial intelligence (AI) tools as part of our creative process.

Such visuals are intended for artistic, editorial or illustrative purposes and may not always represent the exact appearance, colour, texture, packaging, dimensions or specifications of a product or service.

Unless expressly stated otherwise, product descriptions, specifications and pricing shall prevail over any illustrative imagery.

Aurizen reserves the right to update or replace such content from time to time.

Aurizen Journal

The Aurizen Journal is intended to inspire thoughtful living through articles, essays, interviews and educational content.

Information published within the Journal is provided for general informational and educational purposes only.

Articles written by guest contributors reflect the personal opinions of their respective authors and do not necessarily represent the views, opinions or positions of Aurizen Collectives LLP.

Disclaimer

While we make reasonable efforts to keep the information on this website accurate, complete and current, Aurizen makes no representation or warranty, express or implied, regarding the accuracy, completeness or reliability of any content.

Information published on this website, including product descriptions, editorial content, journal articles and educational resources, is provided for general informational and educational purposes only and should not be regarded as medical, legal, financial, nutritional or other professional advice.

Our products are not intended to diagnose, treat, cure or prevent any disease. Individual experiences may vary.

Customers should consult an appropriately qualified healthcare professional before using any wellness product if pregnant, nursing, taking medication, suffering from a medical condition or where professional advice is appropriate.

Third-Party Services & Links

Our website may contain links to third-party websites, social media platforms, payment providers, embedded content and streaming services such as Spotify.

These services are provided solely for user convenience.

Aurizen does not control or endorse the content, availability, privacy practices or policies of third-party websites or services and accepts no responsibility for them.

Use of such services remains subject to the respective provider's own terms and policies.

Acceptable Website Use

You agree to use this website responsibly and lawfully.

You must not:

  • interfere with website functionality or security;
  • introduce viruses, malware or harmful code;
  • attempt unauthorised access to our systems;
  • scrape, copy or harvest website content without permission;
  • misuse our services;
  • engage in fraudulent or unlawful activity; or
  • impersonate another person or entity.

Aurizen reserves the right to suspend or restrict access where misuse is reasonably suspected.

Limitation of Liability

To the fullest extent permitted by applicable law, Aurizen shall not be liable for any indirect, incidental, consequential, punitive or special damages arising from the use of this website, its products or services.

Our total liability relating to any purchase shall not exceed the amount paid by the customer for the relevant product or service.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded under applicable Indian law.

Force Majeure

Aurizen shall not be responsible for any delay or failure in performing its obligations where such delay or failure results from events beyond our reasonable control, including natural disasters, pandemics, strikes, governmental actions, internet outages, cyber incidents affecting public infrastructure, courier disruptions or other force majeure events.

Privacy

Your use of this website is also governed by our Your Privacy, Shipping & Returns, Legal Information, and any other policies published on this website, each of which forms part of these Terms of Use.

Changes to these Terms

We may revise these Terms of Use from time to time to reflect changes in our business, legal requirements or operational practices.

Updated versions will be published on this page with a revised Last Updated date.

Continued use of the website following such changes constitutes acceptance of the revised Terms.

Severability

If any provision of these Terms of Use is held to be invalid, unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

Failure by Aurizen to enforce any provision of these Terms of Use shall not constitute a waiver of that provision or any other rights available to us.

Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws, any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts at Mumbai, Maharashtra.

Contact Us

For customer enquiries:

Customer Support
hello@aurizen.life

For official correspondence:

Official Email
office@aurizen.life

Grievance Officer
amitk.biz@zohomail.in

Website: aurizen.life

These Terms of Use apply to Aurizen.life and any associated domains operated by Aurizen Collectives LLP.