Privacy policy

Privacy Policy

Effective Date: 1st July 2026
Last Updated: 1st July 2026

At Aurizen Collectives LLP ("Aurizen", "we", "our", or "us"), we treat your privacy with the same care and intention that we bring to every product and service we provide.

This Privacy Policy outline how we collect, use, store, share, and safeguard your data/ personal information when you visit aurizen.life, purchase our products, subscribe to our journal, communicate with us, or otherwise interact with our products and services.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

Information We Collect

Depending on how you interact with Aurizen, we may collect information including:

a) Personal Information provided by you

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order history and purchase information
  • Account login credentials (where applicable)
  • Newsletter and communication preferences
  • Customer support enquiries and correspondence
  • Payment details

Where required for processing refunds or resolving payment issues we may receive limited payment related information from our payment partners. Aurizen does not store you debit card, credit card , UPI Pin, or other sensitive payment credentials.

b) Automatically collected information

  • IP address
  • Browser type and version
  • Device information (example model, operating system)
  • Website usage, browsing behaviour including pages visited, time spent on the site and interaction with our products

c) Cookies and analytics/ tracking technologies

We may use cookies and similar technologies to enhance and improve your user experience, remember your preferences, understand website performance, and help us continuously improve our services.

Cookies may be used to:

  • remember your preferences;
  • maintain website functionality;
  • analyse website traffic and performance;
  • improve security;
  • understand how visitors interact with our website; and
  • support features provided by trusted third-party services.

Some third party providers including analytics, payment or embedded content providers may also place cookies in accordance to their own Privacy Policy

You can manage or disable cookies thru your browser settings. Please note that disabling certain cookies may affect the functionality or performance of the website.

By continuing to use Aurizen.life, you consent to the use of cookies as described in this Privacy Policy.

How We Use Your Information

The information we collect helps us provide a better experience and operate our services efficiently.

We may use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations, shipping updates and service communications
  • Respond to enquiries and feedback
  • Improve our website, products and customer experience
  • Personalise content and recommendations
  • Send newsletters, journal updates and promotional communications (only where you have chosen to receive them)
  • Prevent fraud, misuse and unauthorised activity
  • Comply with applicable legal and regulatory obligations

Sharing of Information

We value your trust and do not sell, rent or trade your personal information.

Your information may be shared only where reasonably necessary with trusted service providers such as:

  • Payment gateway providers
  • Courier and logistics partners
  • Email communication platforms
  • Website hosting providers
  • Analytics and technology service providers
  • Professional advisers where required by law
  • Independent manufacturing or fulfilment partners where reasonably necessary for order processing.

These service providers receive only the information necessary to perform their services and are expected to protect your information appropriately.

We may also disclose information where required by applicable law, court order or lawful governmental request.

Third-Party Services

Our website may contain links to or integrate with third-party platforms and services including social media platforms, payment providers, embedded content and streaming services such as Spotify.

These services operate under their own privacy policies and terms. Aurizen does not control and is not responsible for their privacy practices, content or security.

We encourage you to review their respective privacy policies before interacting with those services.

Data Security

We implement appropriate technical and organisational safeguards designed to protect your personal information against unauthorised access, disclosure, alteration, misuse or loss.

While we continuously work to maintain the security of our systems, no method of electronic transmission or internet storage can be guaranteed to be completely secure. Accordingly, no online platform can provide an absolute guarantee of security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • fulfil the purposes described in this Privacy Policy;
  • comply with legal, accounting and tax obligations;
  • resolve disputes; and
  • enforce our agreements and legal rights.

When information is no longer required, it is securely deleted or anonymised in accordance with applicable law.

Your Rights

Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may have the right to:

  • request access to your personal information;
  • request correction or updating of inaccurate information;
  • request deletion of your personal information, where legally permissible;
  • opt-out, withdraw consent for marketing communications at any time;
  • request details regarding the processing of your personal information; and
  • exercise any other rights available under applicable law.

Certain requests may be subject to legal or operational limitations. To exercise these rights, please contact us at the email address provided below.

Children's Privacy

Aurizen's products and services are intended for individuals who are at least 18 years of age or who access the website under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate authorisation. If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.

Future Services

As Aurizen evolves, we may introduce additional private label products, partner brands, memberships, subscriptions, workshops, digital offerings, editorial content and other services.

The collection and use of personal information for such offerings will continue to be governed by this Privacy Policy unless a separate privacy notice is specifically provided.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.

Any revised version will be published on this page with an updated Last Updated date. Continued use of our website after such changes constitutes acceptance of the updated Privacy Policy.

CONTACT US

If you have any questions, concerns or request regarding this Privacy Policy or how your personal information is handled, please contact us:

Customer Support
hello@aurizen.life

Official Correspondence
office@aurizen.life

Grievance Officer
Email: amitk.biz@zohomail.in

Website: aurizen.life

This Privacy Policy shall be governed by the laws of India. Any disputes arising from or relating to this Policy shall be subject to the jurisdiction of the competent courts at Mumbai, Maharashtra, subject to applicable law.